At Digix Print (“Digix Print”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, store, and share your information when you use our website, applications, and services (collectively, “Services”).

By using our Services, you agree to the practices described in this policy.

1. Who We Are

Digix Print is responsible for collecting and processing your personal data when you use our Services.

📧 Email: info@digixprint.com
📞 Phone: +91 9220411440

2. Information We Collect

We collect different types of personal information depending on how you interact with our Services:

A. Account Information

  • Name
  • Email address
  • Password

B. Technical Data

  • IP address
  • Browser type and device details
  • Operating system
  • Location (based on IP)

C. Usage Data

  • Pages visited and time spent
  • Click activity and navigation patterns
  • Interaction with emails or ads

D. Transaction Information

  • Billing and shipping details
  • Payment information
  • Order history
  • Phone number and email

E. Content Data

  • Images, designs, logos, videos, or files you upload
  • Reviews or feedback

F. Profile Information

  • Preferences, interests, and saved designs
  • Language and location

G. Communication Data

  • Messages sent to customer support
  • Chat or call recordings (for quality and training)

H. Marketing Data

  • Subscription preferences
  • Contact details for promotions

3. How We Use Your Information

We use your information for the following purposes:

To Provide Our Services

  • Process orders and deliver products
  • Manage your account
  • Enable design and customization features

To Improve User Experience

  • Personalize content and recommendations
  • Analyze usage patterns
  • Develop new features

Customer Support

  • Respond to queries
  • Improve service quality

Marketing

  • Send offers and updates (with your consent where required)

Security & Legal Compliance

  • Prevent fraud and misuse
  • Comply with legal obligations

4. Sharing Your Information

We may share your data with:

  • Service providers (hosting, payments, delivery, analytics)
  • Business partners (if required for service delivery)
  • Legal authorities (when required by law)
  • Professional advisors (legal, audit, compliance)

We only share data when necessary and ensure appropriate safeguards.

5. International Data Transfers

Your data may be stored or processed in countries outside your own. We take appropriate measures to ensure your data remains protected.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact us at:

📧 info@digixprint.com
📞 +91 9220411440

7. Data Retention

We retain your data only as long as necessary to:

  • Provide our Services
  • Comply with legal requirements
  • Resolve disputes
  • Maintain business records

8. Account Deletion

If you request account deletion:

  • Your account and data will be permanently removed
  • You will lose access to order history and saved designs
  • Some data may be retained if required by law

9. Data Security

We implement strong security measures including:

  • Encryption
  • Access controls
  • Regular monitoring

However, no system is completely secure, so we encourage you to protect your login details.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Cookies Policy

We use cookies to:

  • Improve website functionality
  • Analyze usage
  • Personalize content and ads

Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

12. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this policy periodically. Changes will be posted here with an updated date.

14. Contact Us

For any questions or concerns regarding this policy, please contact:

📧 Email: info@digixprint.com
📞 Phone: +91 9220411440